Shipping policy
Thank you for shopping with Adria & Oatmeal! We are committed to delivering your order quickly and safely. Please review the shipping details below before placing your order.
Shipping Costs
- Stickers: Free shipping within the United States. Sticker orders are mailed via USPS First-Class Mail using a postage stamp and do not include tracking.
- All other products: Standard Shipping within the United States is charged based off of delivery location.
Shipping costs (if applicable) will be displayed at checkout before payment is completed.
Sales tax
Tax is already included in the product price, with some exceptions, such as California.
Order processing time:
Orders are typically processed within 1-2 business days after payment confirmation. Processing times may vary during peak or promotional periods, but we strive to ship your order promptly.
Delivery time for orders:
The estimated delivery time for standard shipping is 3 to 5 business days after order processing. Please note that delivery times may vary depending on your location and unforeseen circumstances, such as weather delays or carrier issues.
Order processing time: 1 to 2 days (Monday to Friday)
Order transit time: 3 to 5 days (Monday to Friday)
Order deadline: 8
Order tracking:
Once your order has shipped, you will receive a shipping confirmation email. Orders shipped with a tracked shipping method will include a tracking number that you can use to follow your package on the carrier's website.
Sticker orders are shipped via USPS First-Class Mail using a postage stamp and do not include tracking. While these orders typically arrive within 3–10 business days, delivery times may vary. If your sticker order hasn't arrived after 14 business days, please contact us at info@adriaoatmeal.com and we'll be happy to help.
Lost or damaged items:
If your item arrives damaged, please contact us within 24 hours of delivery with photographic evidence. We will work with you to resolve the issue quickly. If your package is lost in transit, contact us as soon as possible. We will work with the carrier to locate your package or send a replacement.
Order cancellation:
We may cancel the order if the products are not shipped.
Once in transit, we will not accept any cancellations. However, you may return your product. Please see our return and refund policy.
Change of address:
If you entered it by mistake or if you want to change the delivery address, in this case, you have 12 hours. In this case, you must contact us as soon as possible.
Contact us:
If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer service at info@adriaoatmeal.com.
Our Contact Information:
Trading Name: Adria & Oatmeal
Registered Address: 207 S McDowell Blvd, #1050, Petaluma, CA 94954, United States
Email: info@adriaoatmeal.com
Phone Number: +1 (707) 505-3042
Support: 9:00 AM – 5:00 PM Pacific Time (Monday–Friday)